Accessibility

Our aim

We aim for the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. This is a goal, not a claim: the site has not been audited by an outside expert yet.

What we do

• Everything can be used with a keyboard, and the focus is always visible.
• Pages use headings and landmarks, so screen readers can find their way.
• Text and controls keep their colour contrast in the light and the dark colour scheme.
• Motion is switched off, and moving pictures become still pictures, if your device asks for less motion.
• Everything on a page can be read without JavaScript.
• Every change is checked with an automated tool at four screen sizes in both colour schemes.

What does not work well yet

• The Dutch and German texts are drafts and are still being checked by native speakers.
• The 3D picture on the home page is decorative. If your device asks for less motion it stays a still picture.
• Iso, the animated character, does not appear if your device asks for less motion. The chat itself still works.
• We have not yet tested the guide and the pilot form with a range of screen readers.

Tell us

If something does not work for you, write to us at the address below. Tell us the page and what you use, and we will answer within [ADD: reply time, for example 14 days] and fix what we can.

Complaints

[ADD: the body that handles accessibility complaints, once the company is registered and the countries it serves are decided]