Privacy

Who is responsible

Cognitive Atmospherics is run by four co-founders and is not yet a registered company. Until it is, the founders together are responsible for the data described here: Reece Barker, Sem De Goei, Luis Pragana and Fazli Mulliqi. [ADD: legal entity and postal address once the company is registered]

You can reach us at the email address at the bottom of this page. [ADD: data protection officer, or a note that none is required]

When you only read this site

This site sets no cookies and has no analytics, advertising or tracking. It loads no fonts, scripts, maps or pictures from other companies, everything comes from our own server.

Like every website, our server and our hosting provider handle technical data to deliver the pages and keep them secure: your IP address, the time, the page you asked for and your browser type. We use this only to run and protect the site, on the basis of our legitimate interest (Article 6(1)(f) GDPR). [ADD: hosting provider, its country, and how long server logs are kept]

The site keeps one small note in your own browser: if you close the guide Iso, it remembers that, so Iso stays out of your way. That note is not sent to us and says nothing about you.

Iso, the guide

Iso answers common questions with prepared answers. For those, nothing you type is sent anywhere.

When the AI mode is switched on and you write a question of your own, the text of your message, the last few messages of that conversation and the language of the page are sent to our AI provider, Anthropic, so that it can write an answer. We do not send your IP address, a name, an email address or a cookie. Please do not put personal details into the chat.

We do not store what you write or what Iso answers. We only count: how many messages were sent, what the answers cost, and, to stop abuse, a daily code made from your IP address with a secret key. The code cannot be turned back into your address and it changes every day.

The basis is our legitimate interest in answering questions on our own site (Article 6(1)(f) GDPR). [ADD: check how long Anthropic keeps inputs under the plan we use, and confirm the data processing terms]

The pilot form

The form on the start page is how you ask about a pilot. We only collect what you type into it:

• Your name and email address, needed to answer you.
• Your organisation, the kind of place and a short description of it, all optional.
• What is hardest in your rooms, an optional message and the answers of the comfort check, all optional.
• If you ask for a conversation: the time you suggest, who you would like to talk to and an optional note.

We use this to answer you and to arrange a pilot conversation, and for nothing else. The basis is your consent (Article 6(1)(a) GDPR), which you give on the last step with a tick box. We store the consent with its date, your language and the version of its text. You can withdraw it at any time, which does not affect what happened before.

Your request reaches us by email and is kept in our own database, which we delete after 180 days. Copies in our mailbox or in a customer tool stay until you ask us to delete them. [ADD: customer relationship tool in use, if any, with provider and country] [ADD: how long we keep correspondence]

Who receives your data

We do not sell data and we do not pass it on for advertising. These are the parties that handle it for us:

• Our hosting provider, to run the site. [ADD: provider and country]
• Our email provider, Proton, which delivers the mail we send and receive. [ADD: confirm the data processing agreement]
• Anthropic, only if you use the AI mode of Iso, see above.
• A customer relationship tool, if we use one for pilot requests. [ADD: provider, country and safeguards]

Transfers outside the EU

Anthropic is based in the United States. [ADD: the safeguard in place, for example standard contractual clauses, and the result of the transfer assessment] [ADD: location of every other provider]

Your rights

You have the right to see the data we hold about you, to have it corrected or deleted, to limit or object to its use, to receive it in a common format, and to withdraw your consent at any time. Write to us at the address below and we will answer within one month.

Complaints

You can complain to a data protection authority, in particular in the country where you live or work. [ADD: the authority responsible for us once the company is registered]

Changes

If the site starts to do something new with data, we change this page first. The date at the top shows when it was last updated.